Greater Fairfield Count CMLS
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About Us

Greater Fairfield County CMLS provides participating brokers and agents with fast, accurate and reliable access to the information services and resources that make our property market function efficiently and effectively for the benefit of buyers and sellers. Serving more than 7,500 REALTORSĀ® in Greater Fairfield County Connecticut, Greater Fairfield County CMLS’s mission is to develop and deliver excellence in the technologies, data resources, programs and policies that support our subscribers in the performance of professional real estate practice. Learn More

101 Merritt 7 Corporate Park Suite 23
Norwalk, CT 06851-6216

Fax: 203.840.6678

Monday – Friday: 8:30am - 6:00pm
Saturday: 9:00am - 1:00pm

After Hours Support

We are currently closed.

Matrix FAQ Page
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Matrix Listing Input Guide
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Matrix Support Page
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Matrix Cut Off Print Outs
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Homesnap Customer Support 866-855-2622 Monday-Friday 9am-8pm
Saturday 9am-7pm Sunday 10am-5pm

KIM Voice Phone #:1-888-968-4032

SUPRA Tech Support Phone #:1-877-699-6787
6am - 7pm
Supra Website:

Welcome To The Greater Fairfield County CMLS.

New Chat Program

We now have a new chat program that you can use to access online support from SmartMLS staff during our normal office hours.  This new chat program tightly integrates with our new ticketing system and has some very nice features, including allowing you to choose right off the bat what type of support you need (billing, product support, etc).  This should route chats more effectively to the staff member who is best suited to help you with your issue.  

The only difference you will notice on your end is that the Chat icon that used to be in the top center of the CMLS website has been removed.  It now shows up as a green Need Help? bar in the bottom right corner of our site, and will remain on the screen even if you scroll down the page (the old chat icon would only be visible if you were at the very top of our page).

Old Chat:


New Chat:



We hope you find this helpful.

(Posted on 7/18/2017 4:04:17 PM )

Hands on Listingbook Training

Listingbook will be holding hands-on training sessions on Wednesday, August 9th at the GFC CMLS office in Norwalk.
Click here to register for the 10:00am Beginner session.
Click here to register for the 12:00pm Advanced session.
Listingbook AI — the second generation of America’s most popular lead nurturing and client collaboration platform.
Listingbook AI includes new business-boosting features like a robust, branded mobile app, advanced social sharing, full site branding with My Listingbook, and so much more, while continuing to offer you and your clients everything that you’ve loved about the original Listingbook platform.

(Posted on 7/18/2017 11:58:29 AM )

Matrix 7 Training Sessions

If you have not already attended a training session on our new SmartMLS Matrix 7 system, which is now available for all to log into, you are running out of time.

We have a bunch of in-person sessions going on all week throughout the state.

Click here to see this week's calendar and sign up for a session today.  

Do not get caught out when August 1st comes around and you will no longer have access to the old CMLS or CTMLS Matrix systems.

(Posted on 7/17/2017 12:13:14 PM )

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What our members are saying about us.

Very professional & thorough.

Excellent Job as always!!

i love rob, he's the best i've ever had...

Chris Makowski rocks!

Rob's help was amazing. He answered my initial questions and stayed with me until he answered all further questions.

I think Megan is a sorceress. I don't know what she did but like magic everything came out perfect.

Rob was courteous, knowledgeable and professional.

Chris is the best! Always super helpful, knowledgeable and able to get me back up and running in no time!!

Megan was brilliant, as usual.

Rob was excellent and fixed the problem in no time. Thank you.

Chris was so helpful and nice to talk to plus I received my laptop back in half the time they said it would take.

My problem was resolved immediately thanks to Megan.

Chris is a new agent's lifesaver!!

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